Versa SD-WAN Monitoring and Sustainment

Learn to monitor and maintain a deployed Versa Secure SD-WAN network using Versa Director and Versa Analytics. You’ll establish a healthy baseline, investigate changes in WAN performance, and use operational evidence to prepare reports and escalations. You’ll also practice restoring an appliance configuration and verifying network health after security-package maintenance.

What you’ll learn

• Establish an operational baseline and assess appliance, tunnel, and service-level agreement (SLA) health.
• Correlate alarms, events, logs, and historical metrics to assess the scope and impact of an operational issue.
• Build, schedule, generate, and manage operational reports in Versa Analytics.
• Protect appliance configurations with exports and snapshots, then restore a snapshot and verify recovery.
• Plan software maintenance, determine which security packages are applicable, and verify appliance health afterward.
• Organize findings and supporting evidence for a Versa Technical Assistance Center (TAC) handoff.

Course content

This course includes ten lessons and five guided labs.

1. 1. Operational Sustainment Foundations
2. 2. Live Operational Monitoring
3. 3. Appliance Operations and Diagnostics
4. 4. Fault Management and Alarm Operations
5. 5. Operational Events and Log Analysis
6. 6. Operational Analytics
7. 7. Operational Reporting
8. 8. Configuration Management and Recovery
9. 9. Software Lifecycle Operations
10. 10. Working with Versa TAC

Hands-on labs

• Operations Monitoring and Baseline. Record healthy operating conditions before introducing a simulated WAN impairment.
• Detecting Operational Issues. Compare live and historical evidence in Director and Analytics, then prepare a Tier 2 escalation assessment.
• Operational Reporting. Build and schedule an Analytics report, generate a one-time report, and export the results.
• Operations Configuration Management. Export an appliance configuration, take a snapshot, make a controlled change, and verify recovery after restoring the snapshot.
• Operations Software Management. Check installed OS SPACK and SPACK versions, apply approved updates when needed, and verify appliance health.

Who should attend

This course is intended for network operations engineers, administrators, and technical support professionals who operate or maintain Versa Director-managed SD-WAN deployments.

Recommended prerequisites

Basic knowledge of IP networking, routing, and SD-WAN is recommended, along with familiarity with Versa Director navigation and deployed Versa appliances.

Registration and payment

You can purchase this course directly online by credit card for $1,200 per student or redeem 12 training credits per student. To obtain or use training credits, please contact your Versa account manager.

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